This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information submitted by users ("you," "your," or "User") to Two Questions, operated at twoquestions.org ("we," "us," "our," or "the Site"). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with any part of this Policy, you must discontinue use of the Site immediately.
This Site is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, do not submit any information through this Site.
When you submit a request for a tarot card reading through this Site, we collect the following categories of personal information:
We do not collect your email address, telephone number, mailing address, payment information, social security number, government-issued identification, or any other category of personally identifiable information beyond those listed above.
The personal information you provide is used for the following limited and specific purposes:
We do not use your information for marketing purposes, behavioral profiling, automated decision-making, or any purpose other than those expressly stated above.
Submitted information is stored on secure third-party infrastructure. We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Accordingly, while we strive to protect your personal information, we cannot guarantee its absolute security. You submit your information at your own risk.
Your submission data is automatically and permanently deleted 30 days after your reading has been delivered. Submissions for which no reading has yet been prepared are retained only for as long as necessary to fulfill your request, and in no event longer than 90 days from the date of submission. Once deleted, your data cannot be recovered. If you wish to retain a copy of your reading, we encourage you to do so before the 30-day period expires.
We do not sell, rent, trade, license, or otherwise transfer your personal information to third parties for their own commercial purposes. Period.
We may disclose your information only in the following limited circumstances:
This Site does not currently use cookies for tracking, advertising, or analytics purposes. We may use strictly necessary session-based technical mechanisms to ensure the proper functioning of the Site. These do not track your activity across other websites and do not store any personally identifiable information.
We do not use Google Analytics, Meta Pixel, or any third-party advertising or tracking scripts.
Depending on your jurisdiction, you may have certain rights with respect to your personal information:
Residents of California are entitled to the rights described above pursuant to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Residents of Virginia, Colorado, Connecticut, and other states with applicable privacy legislation are similarly entitled to rights under their respective state laws.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may also have rights under the General Data Protection Regulation (GDPR) or equivalent legislation. Our legal basis for processing your personal information is your consent, given at the time of submission. You may withdraw consent at any time by contacting us, and your data will be deleted promptly.
To exercise any of the above rights, please contact us using the information provided in the Contact section below. We will respond to verifiable requests within the timeframe required by applicable law (generally 45 days, with a possible 45-day extension).
This Site is not directed to children under the age of 18. We do not knowingly solicit or collect personal information from minors. If we become aware that a minor has submitted personal information to the Site, we will take prompt steps to delete such information. If you are a parent or guardian and believe your child has submitted information to this Site, please contact us immediately.
All readings provided through this Site are offered for entertainment purposes only. The information provided does not constitute legal, medical, financial, psychological, or any other form of professional advice. No reliance should be placed on any reading for purposes of making personal, financial, health-related, or legal decisions.
This Site may contain links to external websites not operated by us. We have no control over the content, privacy practices, or policies of any third-party sites and accept no responsibility or liability for them. We encourage you to review the privacy policy of every site you visit.
We reserve the right to modify this Policy at any time. Any changes will be effective immediately upon posting the revised Policy on this page, with an updated "Last Updated" date. Your continued use of the Site following the posting of any changes constitutes your acceptance of such changes. We encourage you to review this Policy periodically.
If you wish to exercise your privacy rights — including access, deletion, or correction of your personal information — you may contact us at privacy@twoquestions.org or by including a note in the questions field of the reading submission form. Clearly state your request and the name used at the time of submission. We will make reasonable efforts to respond within the timeframe required by applicable law.